Official Documents

Privacy Policy 123 Liga – Personal Data Protection for Malaysian Members

Your privacy is something 123 Liga takes seriously. This document clearly sets out the types of information we collect, how we use it, and the steps we take to protect it. Please read it carefully.

Last updated: 1 January 2026 Bahasa Malaysia 256-bit SSL
Our Privacy Commitment

123 Liga does not sell, rent, or share your personal data with third parties without your consent, except as described in this policy.

256-bit SSL Encryption
Data is not sold to third parties
Data access and deletion rights
Malaysia PDPA Compliance

Our Commitment to Your Privacy

Six core principles that shape how 123 Liga handles members' personal data

Full Data Encryption

All personal data and financial information transmitted through the 123 Liga platform is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions.

No Data Sales

123 Liga has never and will never sell, rent, or trade your personal information to any third party for marketing or any other purpose without your explicit consent.

Control in Your Hands

You have the right to access, correct, download or request the deletion of your personal data held by 123 Liga at any time, through a straightforward process.

Malaysia PDPA Compliance

The 123 Liga privacy policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all applicable local legal requirements governing the handling of personal data.

Data Minimisation

123 Liga only collects data that is strictly necessary to provide our services. We do not collect information that is irrelevant or exceeds the operational requirements of the platform.

Data Breach Notification

In the event of any data security incident involving your personal information, 123 Liga is committed to notifying you within the timeframe required by applicable law.

Important Note: This Privacy Policy explains how 123 Liga ("Platform", "We") collects, uses, stores and protects your personal information ("Member", "You") when you use our platform. By registering for or using 123 Liga's services, you agree to the practices described in this Privacy Policy. We encourage you to read this document carefully.

1 Introduction

123 Liga takes our responsibility to protect the privacy and data security of every member seriously. We understand that your trust in us depends largely on how we handle the personal information you provide.

This Privacy Policy applies to all services offered by 123 Liga, including the website at 123liga.best, the Android and iOS mobile apps, and all communication channels we operate. It governs how we collect, store, use and disclose your personal information.

This policy is prepared in accordance with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. If you have any questions about how we handle your personal data, you may contact our Privacy Officer by email at support@123liga.best.

2 Personal Data We Collect

123 Liga collects various types of personal data necessary to provide our services safely and effectively. The data we collect falls into several key categories:

Registration and Identity Data:

  • Full name as stated on your official identification document;
  • Date of birth and age-related information;
  • Active email address;
  • Malaysian-registered mobile phone number;
  • Current residential address;
  • A copy of your identification document (MyKad, passport or driving licence) for KYC verification.

Financial & Payment Data:

  • Bank account or e-wallet details for withdrawals (DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay);
  • Deposit and withdrawal transaction records;
  • Betting activity history and winnings.

Usage and Technical Data:

  • IP address and general location information;
  • Device type, operating system, and web browser;
  • Login and session activity records;
  • In-platform game usage data and preferences;
  • Information on cookies and related tracking technologies.

Sensitive Data: 123 Liga does not request or store sensitive information such as passwords in plain text, full credit card numbers, or medical and religious details. Your account password is stored in a hashed format that is unreadable by any party.

3 How We Use Your Data

The personal data we collect is used exclusively for specific, legitimate purposes. 123 Liga uses your information to:

  • Account Management: Create, verify and manage your 123 Liga account, including the KYC process and age verification;
  • Transaction Processing: Process deposits via DuitNow, FPX and e-wallets, as well as withdrawals to your account;
  • Service Provision: Providing access to all games and services on the 123 Liga platform, including Sports Betting, slots, Live Casino and virtual sports;
  • Customer Support: Responding to enquiries, resolving complaints, and providing technical assistance;
  • Security & Fraud Prevention: Detect and prevent fraudulent activity, money laundering and the use of multiple accounts;
  • Legal Compliance: Meeting regulatory compliance obligations, anti-money laundering (AML), and KYC requirements;
  • Platform Improvements: Analysing usage patterns to improve the user experience and develop new features;
  • Communications: Sending important notices related to your account, security, and policy updates;
  • Responsible Gaming: Monitor gameplay patterns to identify signs of problem gambling and provide appropriate support.

123 Liga does not use your data for automated profiling that makes significant decisions affecting you without human review. Any decision involving your account — such as a suspension or closure — is reviewed by our team.

4 Legal Basis for Data Processing

123 Liga processes your personal data on valid legal bases under Malaysia's PDPA and the data protection principles we have adopted. The bases we rely on are:

  • Contract Performance: Processing required to deliver the 123 Liga services you have requested – including account registration, deposit and withdrawal processing, and access to games;
  • Legal Obligation: Processing required to comply with applicable Malaysian laws, including KYC/AML requirements and financial reporting obligations;
  • Legitimate Interests: Processing for the purposes of platform security, fraud prevention and service improvement that does not adversely affect your fundamental rights and freedoms;
  • Consent: For optional marketing and promotional communications, we will request your explicit consent, and you may withdraw that consent at any time.

Where data processing requires your consent, 123 Liga will seek it explicitly and separately. Withdrawing your consent does not affect the lawfulness of any processing carried out prior to that withdrawal.

5 Data Sharing & Disclosure

123 Liga does not sell your personal data to any party. However, under certain limited circumstances, we may share data with the following parties:

Trusted Third-Party Service Providers:

  • Game software providers such as Evolution Gaming, Pragmatic Play and Microgaming, to deliver games on the platform;
  • Payment processors and financial institutions required to process deposits and withdrawals via DuitNow, FPX and e-wallets;
  • Cloud service and technical infrastructure providers that store and process platform data;
  • Identity verification companies for the KYC process.

All third-party providers are contractually obligated to protect your data, use it solely for the specified purposes, and comply with security standards equivalent to those of 123 Liga.

Authorities and Regulatory Compliance:

  • Malaysian law enforcement authorities, where required by court order or applicable law;
  • Relevant regulatory bodies in the context of compliance audits;
  • Parties involved in dispute resolution through lawful legal proceedings.

International Data Transfers: Some of our service providers may operate outside Malaysia. In such cases, 123 Liga ensures that data transfers are protected by appropriate safeguard mechanisms, including standard contractual clauses that guarantee a level of protection equivalent to Malaysia's PDPA.

6 Data Security

Protecting your personal data is a core technical and operational priority at 123 Liga. We implement a comprehensive range of security measures to safeguard your information against unauthorised access, alteration, disclosure, or destruction.

The technical security measures we employ include:

  • 256-bit SSL/TLS encryption for all communications between your device and 123 Liga's servers;
  • Data stored in a secure server environment with layered access controls;
  • Round-the-clock security monitoring by automated intrusion detection systems;
  • Two-factor authentication (2FA) is available for all member accounts;
  • Passwords are stored in hashed form using modern cryptographic algorithms — no one can read your password in its original form;
  • Periodic security audits conducted by independent third parties;
  • A tested incident response plan in place to address potential data breaches.

Operationally, access to member personal data is restricted to 123 Liga staff who require it to carry out their duties. All staff undergo regular privacy and data security training.

While we take every reasonable precaution, no digital system is entirely impenetrable. You also play an important role in keeping your account secure – protect the confidentiality of your password and enable two-factor authentication for added protection.

7 Data Retention Period

123 Liga retains your personal data only for as long as necessary for the purposes set out in this policy, or as required by applicable Malaysian law.

Data Type Retention Period Reason
Account registration data Throughout active account + 5 years PDPA & AML Requirements
Financial transaction records 7 years from the date of the transaction Financial audit requirements
KYC Documents 5 years after account closure Malaysian AML Requirements
Betting activity logs 2 years from the date of activity Dispute resolution
Customer support records 3 years from the date of interaction Quality control
Cookie and tracking data Up to 13 months Usage analytics

Once the retention period expires, your data will be securely deleted or fully anonymised so that it can no longer be linked to you as an individual. The deletion process is carried out in accordance with established security procedures.

8 Your Personal Data Rights

Under Malaysia's PDPA and the data protection principles adopted by 123 Liga, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal data we hold about you. This request can be made through your account settings or by emailing our support team;
  • Right to Rectification: If any data we hold about you is inaccurate or incomplete, you have the right to request a correction;
  • Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data — subject to our legal retention obligations;
  • Right to Object: You have the right to object to the processing of your data for specific purposes, such as direct marketing;
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal;
  • Right to Data Portability: You have the right to receive the data you have provided to us in a machine-readable format.

To exercise any of these rights, please contact us by email at support@123liga.best with the subject line "Privacy Rights Request – [Request Type]", along with your full name and account number. We will respond within 30 days of receiving your request.

Limitations on the Right to Erasure: Certain data cannot be deleted upon request due to legal retention obligations. In such cases, we will explain why the data must be retained and outline the measures taken to protect your privacy throughout that period.

9 Cookies and Tracking Technologies

The 123 Liga platform uses cookies and similar tracking technologies to enhance your experience and ensure certain features function correctly. Cookies are small text files stored on your device when you visit our platform.

The types of cookies we use are as follows:

  • Essential Cookies: Required for core platform functions such as login, session management and security. These cookies cannot be disabled without affecting platform functionality;
  • Performance Cookies: Collecting information on how you use the platform to help us identify and resolve technical issues;
  • Functional Cookies: Saving your preferences such as language, display settings and game preferences to provide a more personalised experience;
  • Analytics Cookies: Helping us understand, in aggregate, how members use the platform so we can drive continuous improvement.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the 123 Liga platform. For more information on managing cookies in popular browsers, please refer to your browser's documentation.

10 Protection of Children's Data

The 123 Liga platform is an exclusive service for individuals aged 18 and above. We do not knowingly collect, process or store personal data belonging to anyone under the age of 18.

If we discover that personal data belonging to an individual under the age of 18 has been collected inadvertently, we will take immediate steps to:

  • Close the associated account;
  • Delete all collected data;
  • Returning any deposited funds through the appropriate process.

If you are a parent or guardian who believes your child under the age of 18 may have registered for or used the 123 Liga platform, please contact us immediately at support@123liga.best. We will respond promptly to resolve the situation.

We also encourage parents and guardians to use appropriate parental control software to restrict children's access to online gambling platforms such as 123 Liga.

11 Privacy Policy Amendments

123 Liga reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, applicable law, or service improvements.

When material changes are made to this policy, we will notify you through:

  • A prominent notice on the 123 Liga platform homepage;
  • Email notification to your registered email address;
  • A pop-up notification upon your next login to the platform.

The latest version of this Privacy Policy is always available on this page, along with the date of the last update. We encourage you to check this page periodically. Your continued use of the 123 Liga platform after any policy changes take effect constitutes your acceptance of the updated policy.

If you disagree with any material changes to the Privacy Policy, you have the right to close your 123 Liga account. Please contact our customer support team to initiate the account closure and balance withdrawal process.

12 Contact Our Privacy Officer

If you have any questions, concerns or complaints regarding this Privacy Policy or how 123 Liga handles your personal data, please contact our Privacy Officer:

  • Email: support@123liga.best (with the subject line "Privacy Enquiry")
  • Live Chat: Available 24/7 within the 123 Liga platform
  • WhatsApp: Support in Bahasa Malaysia, available 24/7

We are committed to responding to all privacy-related enquiries within 14 business days of receipt. For more complex complaints requiring in-depth investigation, we will provide a progress update within that timeframe and work to resolve them as promptly as possible.

If you are not satisfied with our response, you also have the right to lodge a complaint with the relevant data protection authority in Malaysia. 123 Liga will cooperate fully with any investigation conducted by the relevant authority.

Thank You: Your trust is the foundation of everything we do at 123 Liga. We appreciate you taking the time to understand how we protect your privacy, and we remain committed to continually improving our data protection practices for the benefit of all our members across Malaysia.

Your Privacy Rights at a Glance

A summary of the data protection rights you hold as a 123 Liga member

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Correct data that is inaccurate or incomplete.

Right to Erasure

Request that your data be deleted under certain circumstances.

Right to Object

Object to processing for marketing purposes.

Right to Portability

Receive your data in a machine-readable format.

Withdraw Consent

Withdraw marketing consent at any time.

To exercise any of these rights, email us at support@123liga.best with the subject line "Privacy Rights Request". Please include your full name and account number. We will respond within 30 days.

FAQ – Privacy Policy

No, absolutely not. 123 Liga has never sold, rented or traded your personal data to any third party for commercial or any other purposes, and never will. Your data is shared only with service providers necessary for platform operations (such as payment processors) and with authorities where required by law. All such parties are bound by strict confidentiality agreements.

All financial transactions via DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost and ShopeePay are processed through secure channels encrypted with 256-bit SSL. 123 Liga does not store your full bank account number or card details on our servers. Payment information is processed directly by certified payment processors, and only a reference token is retained by us to link the transaction to your account.

Yes, you may request the deletion of your data. However, certain data cannot be deleted immediately due to legal retention obligations. Financial transaction records must be retained for 7 years under Malaysian financial law, and KYC documents for 5 years after account closure in accordance with AML requirements. All other data not subject to legal obligations will be deleted within 30 days of a valid request.

123 Liga may use general information about your gaming preferences to personalise promotions and offers within the platform. However, we do not share your data with third-party advertising platforms for targeted advertising outside our platform. If you no longer wish to receive marketing communications from 123 Liga, you may unsubscribe at any time through your account settings or by contacting our support team.

Upon account closure, certain data will continue to be retained for the periods required by law (transaction records for 7 years, KYC records for 5 years). After those periods, all data will be securely deleted. Data not subject to legal retention requirements will be deleted or anonymised within 90 days of account closure. You may request further details about data still being held by contacting our support email.

In the event of a security incident that may involve your personal data, 123 Liga will notify you via your registered email address within the timeframe required by law. The notice will describe the type of data potentially affected, the steps taken to contain the incident, and the actions you can take to protect yourself. We will also report such incidents to the relevant authorities in accordance with Malaysia's PDPA requirements.

Related Policy Documents

Please also read the other important documents governing your use of the 123 Liga platform alongside this Privacy Policy.

Terms & Conditions
Terms of use for the platform, account, deposits and betting
Responsible Gaming
Responsible gambling tools and support resources
About Us
Mission, vision and core values of 123 Liga
FAQ
Answers to the most frequently asked questions
Contact the Privacy Officer

Have questions about your personal data? Our Bahasa Malaysia-speaking team is here to help.

Privacy Email
support@123liga.best
Live Chat
Available 24/7 within the platform
Response Time
Within 14 working days

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